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CallScribe is an AI phone answering service for small businesses. It answers incoming calls, speaks with callers, captures key details, and helps make sure important calls do not get missed.

You connect a business phone number to CallScribe. When someone calls, CallScribe answers, talks with the caller, gathers information, and can route or summarize the call based on your setup.

CallScribe is designed for small businesses and operators who need help answering calls while they are busy doing the work. It is best suited for businesses that want dependable call coverage without hiring a full-time receptionist.

Assistant minutes are based on the time CallScribe is actively handling your calls. Usage is counted against the plan or credits associated with your account.

When you reach your current usage limit, CallScribe may stop handling additional calls until more capacity is added or your plan resets, depending on your account configuration. We will make usage and limits visible in the product as billing features roll out.

Yes. You can schedule a demo call to hear how CallScribe sounds in practice and get a better sense of the experience before committing.

In many cases, yes. CallScribe can support setups where your existing number forwards calls into the service. Exact options may depend on how your current phone service is configured.

A common setup is to forward incoming business calls to CallScribe so it can answer on your behalf. Depending on the workflow, CallScribe may also transfer or connect calls when a live handoff is needed.

If a call falls outside the expected flow, the goal is to fail gracefully. Depending on configuration, that may mean collecting a message, routing the call, or using a fallback behavior rather than leaving the caller stuck.

Recording laws vary by location and use case. You are responsible for using CallScribe in a way that complies with the laws and notice requirements that apply to your business and callers.

CallScribe is designed to collect and use the information needed to answer calls and support your workflow. More detailed information about data handling, privacy, and retention will be covered in our legal and policy documentation.

Call handling should be configured in a way that is clear and appropriate for your business. Exact phrasing and disclosure may vary based on product configuration and legal requirements.